Farm Fresh CapitalsFarm Fresh Capitals
? Frequently asked

Everything you might want to know

Answers to the questions members ask most. Can’t find yours? Ping support — we reply within a business day.

Getting started

Is Farm Fresh Capitals free to join?
Yes. Creating an account, browsing investment plans, and using the member portal are all free. You only put money in when you decide to fund your wallet or invest in a plan.
Who can join?
Any adult with a valid email address can register. Some investment features may require KYC verification — you can complete that from your profile after signing up.
How do I get started?
Create an account, verify your email, then use "Make deposit" from your dashboard to fund your wallet. Once your wallet is funded, browse Investment plans and pick one that fits.

Deposits & withdrawals

How long does a deposit take to appear?
Deposit requests are reviewed manually by our team, usually within one business day. You’ll get an email when your wallet is credited.
What’s the minimum deposit?
The minimum is $150 per deposit. There is no upper limit for personal accounts, but very large deposits may trigger additional verification.
How do I withdraw?
Use "Request withdrawal" from your dashboard. Enter the amount, choose a payout method, and add the payment details we need to send you the funds. Approved requests are processed within one business day.
Can I cancel a pending request?
Yes — contact support before it’s approved. Once it’s approved and the funds leave our system, we can’t reverse it.

Investments

How do plans work?
Each plan has a minimum, maximum, an interest or return rate, and a period. You invest from your wallet balance. When the plan matures, interest is credited to your interest wallet and (depending on the plan) your capital is returned.
Is my capital returned?
It depends on the plan. Plans marked "capital back" return your principal at the end of the term. Others may not. The plan detail page shows exactly what to expect.
Can I have multiple investments running?
Yes. There’s no limit on how many plans you can hold at the same time.

Account & security

Is my data safe?
Passwords are hashed with bcrypt and stored securely. Session cookies are HTTP-only. We use HTTPS everywhere.
I forgot my password — what do I do?
On the sign-in page, click Forgot password?. We’ll email you a reset link that’s valid for one hour.
Can I change my email?
Email is currently permanent. If you need to change it, contact support and we'll help.
How do I close my account?
Contact support with the request. We'll walk you through it and confirm before removing your data.
Still stuck? Head to the contact page or, if you’re signed in, use Get support from your member menu.